Troubleshooting

• Streaming service shows “No Internet” while cellular signal is available
• Can play YouTube videos but Netflix will not load
• Application will not allow streaming services to play
• End user reports the application is not working on cellular data.
• End user analytics page is blank in the application. 
• End User Leaves the Carrier
• No audio on Netflix or YouTube (video plays, but sound is missing)
• Number not provisioned after installation/not showing up as active in the Enterprise Console (EC)
• MDN will not enable in Enterprise Console (EC)
• Cannot log into Enterprise Console (EC)
• Cannot re-add a deactivated user in Enterprise Console (EC)
• Enterprise Console (EC) will not load in a web browser
• End user reports that their phone feels slow after installing CORA AI
• Google Play Store will not allow the end user to download the CORA AI application